Invoicing on the Internet
Steuben Trading will send an invoice to your email address for your approval before any payment is required. When you approve the invoice you will have the option to pay via PayPal using the credit card of your choice. Once we have received confirmation of your payment, we will ship your product immediately.
With custom orders for larger installations; such as, kitchen backsplashes, bathroom or pool surrounds, we will require a payment of 50% down at the approval of the project and the balance before final shipping. In this case, we will send you two invoices a deposit invoice (50%) and a shipping invoice (50%).
Shipping
We will ship to the “ship to” address that you designate and via the shipper and method that you choose. We have been shipping tile for years and boast a less than 1% breakage rate. For murals where breakage is critical, we recommend 2-day air shipments. We also charge a handling fee when applicable.
Personal Checks
If you pay by personal check; please make checks payable to: